---
title: Accessing Temperature Documents
description: Learn how to view and download Temperature documents made available by your site in Vestigo Verify during active monitor visits.
---
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October 9, 2026
# Accessing Temperature Documents
## Learn how to view and download Temperature documents made available by your site in Vestigo Verify during active monitor visits.
During active monitor visits, Vestigo Verify users have the option to download any temperatue documents that the site has uploaded to the protocol and marked visible to the monitor. Documents uploaded vary based on each site's SOPs and if they use the Temperature Document function in Vestigo. This means some protocols may have many documents, while others have none.
If you click on the Temperature Documents Tab and do not see anything, try adjusting the Date Filters and clicking Search. If you still do not see anything, then the site may not use the Temperature documents feature or they aren't marked as visible to the monitor.
**Note** - An active visit is required to view Temperature Documents.
1. On the Vestigo Verify Homepage - My Visits Tab, click on **View Protocols** for an active visit
2. Locate the protocol to review and click on **View Protocol**
1. Depending on how the site setup the visit, Verify users may have multiple protocols on one visit.
3. Click on the **Temperature Document** tab
4. (Optional) Adjust the Date and location filters, if needed.
5. Locate the Storage location and click **View Files** on the left side
6. Locate the file you want to review and click **View** on the right side
7. Clicking on **View** opens the file in a new tab in your browser, or it downloads the file, depending on the file type. If the file opens in the browser, in most cases users should be able to download the file using an on screen download button.
8. Repeat for any additional files needed.
If you do not see a file that you suspect you should see, all questions should be directed to the IDS Pharmacy.
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